Meet The Research Team

Hsien Seow, Associate Professor, McMaster University

Having received his PhD in Health Policy and Management from Johns Hopkins School of Public Health and his BSc from Yale, Dr. Hsien Seow is now an Associate Professor at McMaster University, Department of Oncology and an Escarpment Cancer Research Institute Scientist. A former Cancer Care Ontario Research Chair in Health Sciences Research, he holds a Canadian Institutes for Health Research New Investigator Award.

Dr. Seow’s expertise is in health services research, quality measurement and improvement, large population-based analytics, program development and evaluation and quality indicator development. He has worked extensively with the Ontario Ministry of Health and Long-Term Care, Health Quality Ontario and the Local Health Integration Networks to improve hospice palliative care. He has also led health policy research, quality improvement and health advocacy initiatives related to palliative care in Ontario and throughout North America.

His interests involve the development and evaluation of innovative care models to improve hospice-level palliative care, particularly in the home and community. His long term goal is to transform the healthcare system to provide better patient and family-centred care.

Daryl Bainbridge, PhD
Daryl Bainbridge, PhDSr. Research Coordinator
A senior research coordinator with the team, Dr. Daryl Bainbridge obtained his PhD in Health Research Methodology at McMaster University. His experience includes both quantitative and qualitative research, including mixed method and case study approaches.
His research involvement has concentrated on health system assessment, ranging from formative program evaluation to measurement development and validation and from systematic reviews to randomized, controlled trials.
Erin O'Leary, M.Sc.
Erin O'Leary, M.Sc.Research Coordinator
Having received her MSc in biology at McMaster University, Erin O’Leary has been a research coordinator with the team since 2011. Her focus is on longitudinal and survival analysis, data collection and interpretation and project management.
She has worked on the Caregiver Stories and understanding the patient experience. She also is a liaison with additional investigator and provider partners.
Adrianne Van Dam
Adrianne Van DamDeveloper
The team’s research assistant, Adrianne Van Dam takes a special interest in interviewing and collecting data from caregivers and participants in clinical research. She creates many of the slides Dr. Seow uses during his presentations to share the results of his Palliative Care Research and also serves as the community liaison, reaching out to patients, caregivers, stakeholders and providers.
Deanna Bryant, MPA
Deanna Bryant, MPAResearch Coordinator (former)
Formerly a research coordinator with the team, Deanna Bryant now works for Cancer Care Ontario.
She has a BA (honours) in Community Health from Brock University and is a graduate of the MPA from the School of Policy Studies at Queen’s University. Her role in Dr. Seow’s research study was to lead the interviews and data analysis of community-based teams studied. Her experience in health system planning, community development and program planning and evaluation guided the work accomplished.
Sue Tan Toyofuku, M.Sc.
Sue Tan Toyofuku, M.Sc.Research Consultant
Having worked at IDEO, the world’s top design and innovation firm, Sue is a seasoned design and innovation consultant. She received her MSc in Technology Entrepreneurship and Innovation from Singapore’s Nanyang Technological University. Sue contributed to the study by designing the interview questions and synthesizing the results. Her consulting experience ranges from start-up ventures to Fortune 500 companies, with a focus on human-centred design thinking methodology and strategy.
Wanda Oldfield, BA
Wanda Oldfield, BACommunications
Responsible for patient and caregiver communications, specifically capturing their stories on the videos on this website. She also handles media relations, website development and maintenance.

The Research

There is no question that understanding how to best implement effective, cost efficient, sustainable palliative care is a daunting task. “So where to begin?”, we asked ourselves.

What better place to start than by speaking with those who have already done it. So we talked to, and learned from, well-established, community-based, palliative care facilities already in existance in Ontario. Where they have been providing specialized end-of-life care to patients, and their families, 24/7, for anywhere from 2 years to 3 decades.

In the end we studied 11 interdisciplinary, community-based teams and 4 newly-developing teams — all of whom are identified in the Change Guide you can find here. The Guide also includes the results of our qualitative research and in-person interviews with more than 120 providers and administrators from all the teams; and the conclusions we arrived at once all the data was analyzed.